plcmcsouth

 

Volunteers

Page history last edited by jward@... 1 yr ago

The best practices to used to assist in volunteer efforts:

 

  • Tasks are coordinated and trained by specific staffers.
  • Children's staff make in a point to be warm and welcoming of volunteers.
  • Provide assistance and/or guidance for volunteers as needed.
  • Thank volunteers throughout the year by giving them free rental cards, candy and other tokens of our appreciation.
  • Have volunteers help with school age programming in the summer.
  • Recruit volunteers for the busier times of the year (i.e. Fall Festival, Summer Reading Kick-off, etc.).
  • Empower volunteers to try new ideas, such as creating displays, if they are interested.
  • Actively listen to volunteer ideas and follow through if applicable.
  • Respond to volunteer applications, either in person or via email, as soon as they are received.
  • Interview and train volunteers at the time they apply.
  • Designate a staff member to be volunteer coordinator for the department (or the building if desired) to train and keep track of the reports and time sheets
  • Changed the "volunteers shelve" attitude to "volunteers are here to assist us in our duties" attitude so that volunteers are exposed to various work activities.
  • Each positive volunteer experience contributes to the relaxing of the us versus them attitude.  
  • Make nametags for volunteers to wear;  it makes them feel they are a part of the
  • Plan different tasks besides shelving for volunteers to do when possible.
  • Have a list of volunteer tasks and a volunteer handbook to help define the role of the volunteer.
  • Keep a volunteer board that tracks volunteer time and also notes when they are unable to come.
  • Pair volunteers with seasoned staff during initial training.
  • Treat volunteers like they are staff members.
  • Throw an annual appreciation event for teen volunteers.
  • Take the time to introduce the volunteer to all staff.
  • Post photos and brief biographies of summer teen volunteers in staff lounge.
  • Each staff member works with the volunteers in that department.
  • Encourage volunteers to assist in programs.
  • Teen volunteers create signage and displays in Young Adult area to make it more teen friendly.
  • Pull materials, provide instruction and return materials used by a special needs volunteer.
  • Long-term volunteers in the circulation department are treated to an annual luncheon.
  • Train and schedule volunteers to assist with summer reading programs and prize administration.

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